Title: Veeva Vault Production Support professional

Location: Cambridge, MA

Duration: Long Term

Job Description:

• Provide support in system administrator and provide production support (L1/L2 ) for Veeva Vault Applications as per company defined SLA.
• Having a good understanding of ServiceNow (Incidents, Problem Tickets, Change Managements, Service Requests) processes.
• Having a good understanding in Life Science industry processes.
• Having knowledge of GxP systems and documentations.
• Having knowledge on user account create/modify/inactive process.
• Having knowledge on custom reports, dashboards, and Object data.
• Looking for Veeva Vault Production Support professional.
• The candidate will be responsible for providing support and troubleshooting for Veeva Vault applications.