Position: Business Analyst

Location: San Francisco, CA / Phoenix , AZ - Hybrid

Duration: 6+ months

Experience : 10+ Years

Detailed Job Description:

• Utility Industry domain knowledge.
• Familiarity in terms of elaborating AI / GenAI use cases.
• Understand the current business processes, systems, integrations, dataflows and identify pain points.
• Proven experience in requirements gathering, development of business requirements documents (BRD) and functional requirements documents (FRD).
• Possess strong experience in business analysis and stakeholder management.
• Conduct workshops with client stakeholders to gather key information.
• Analyze and Document current state As-Is business processes.
• Perform Gap analysis and Identify gaps in As-Is business processes.
• Provide process improvement recommendations to bridge the gaps.
• Define future state business processes and develop To-Be Processes using BPMN 2.0 Standards.
• Identify Key Performance indicators (KPIs) for business processes.
• Track KPIs and report status to Business Users as needed.
• Collaborate with other Cognizant internal and external vendor teams.

Skillset:

• Utilities Industry knowledge is mandatory
• Process Modelling & Analysis
• Business Analysis