Dynamics CRM Field Service Solution Architect (Hands on development experience is a must)

Location: Houston, TX (Onsite from Day 1, No flexibility for Remote/Hybrid)

Primary Skill Set: D365 CE Customer Service, Field Service; Power Automate Flow, Azure Web Apps, D365 custom development with C#

Brief Summary of Role:  

• We are seeking an experienced Dynamics 365 CE architect with 12 + years of overall experience and expertise in field service module.
• The ideal candidate will have extensive knowledge and hands-on experience with Microsoft Dynamics 365 CE Field Service, Customer engagement, Power Platform and Azure web apps.
• This role involves developing implementing and maintaining infrastructure solutions that support our business objectives and enhance our technological capabilities. 

Roles and Responsibilities:

• Develop and implement solutions using Microsoft Dynamics 365 CE , Azure and Power Platform.
• Oversee the maintenance and Enhancements of existing D365 implementation to ensure high performance and reliability.
• Directly coordinate with Customer team on new enhancement and development.
• Provide technical expertise and support for D365 Field Service engagement. Collaborate with cross-functional teams to design and deploy scalable and secure infrastructure solutions.
• Monitor system performance and troubleshoot issues to ensure seamless operations.
• Lead the integration of new technologies and tools to enhance infrastructure capabilities.
• Ensure compliance with industry standards and best practices in infrastructure development.
• Conduct regular assessments and audits to identify areas for improvement and implement necessary changes.
• Stay updated with the latest trends and advancements in infrastructure technology to drive innovation.
• Contribute to the overall success of the company by delivering high-quality infrastructure solutions that support business goals.

Qualifications:

• Possess extensive technical and functional experience with Microsoft Dynamics 365 CE Field Service module.
• Expertise in Power automate flows, Azure Web App with C#, D365 custom development with C#.
• Demonstrate strong problem-solving skills and the ability to troubleshoot complex technical issues.
• Exhibit excellent Customer handling, communication and collaboration skills to work effectively with cross-functional teams.
• Show proficiency in designing and implementing scalable and secure infrastructure solutions.
• Have a solid understanding of industry standards and best practices in infrastructure development.

Microsoft Certified: Dynamics 365 Fundamentals Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert certification will be a plus.