Job Title- Senior ServiceNow Business Analyst

Location- Miramar, FL - Local preferred, relocation considered

Duration- 6+ Months CTH

Interview- Zoom, 2 rounds

Visa :  GC OR USC.

·      Must have excellent, clear communication

·     Experience as a ServiceNow Business Analyst, leading the development team and serving as the main point of contact for Business Stakeholders

·     4+ years of experience in the design and implementation of complex ServiceNow solutions

·     ServiceNow Certified Systems Administrator (CSA) certification

·     ITIL Foundations certification in v3 or later

·     Need Candidate LinkedIn.

Responsibilities:

• • Lead the design and implementation of complex ServiceNow solutions.
• • Ensure the quality and efficiency of ServiceNow solutions.
• • Collaborate with cross-functional teams to optimize business processes.
• • Collaborate with business stakeholders to understand requirements and translate them into effective
• ServiceNow solutions.
• • Design custom applications, workflows, and integrations within the ServiceNow platform.
• • Stay updated on the latest ServiceNow features and functionalities, proposing enhancements and
• upgrades.
• • Identify opportunities to leverage ServiceNow capabilities to optimize business processes.
• • Foster a collaborative team environment, promoting knowledge sharing and continuous improvement.

Requirements:

• • Bachelor’s degree in Computer Science, Information Technology, or a related field.
• • 4+ years of experience across various ServiceNow modules (e.g., ITSM, HRSD, AppEngine, ITOM, IRM,
• SecOps) with in-depth knowledge of platform capabilities.
• • Strong proficiency in object-oriented programming concepts, data structures, and best practices for
• software design.
• • Excellent communication skills to effectively collaborate with cross-functional teams, stakeholders, and
• senior management.
• • Holds an active ServiceNow Certified Systems Administrator (CSA) certification
• • Holds an active ITIL Foundations certification in v3 or later.
• • Experience with Agile and DevOps methodologies.
• • Strong problem-solving and analytical skills.
• • Ability to work effectively with cross-functional teams and stakeholders.