Role: ServiceNow Developer

Location: Remote okay but must be in PST or MST and willing to travel

once in a while

Duration: 12+ months Contract

Required Skills: ServiceNow Development Field Service Management (FSM)

Enterprise Asset Management (EAM) Be able to lead ServiceNow technical

team (1-2 members)

Qualifications:

·        Bachelor's degree in Computer Science, Information Technology,

or a related field.

·        5+ years of experience in ServiceNow development, with a

strong focus on FSM and EAM modules.

·        Proficiency in JavaScript, HTML, CSS, and other web

technologies.

·        Experience with ServiceNow integration using REST/SOAP APIs.

·        Strong understanding of ITIL processes and best practices.

·        Excellent problem-solving and analytical skills.

·        Strong communication and interpersonal skills.

·        ServiceNow certifications (e.g., CSA, CAD, CIS-FSM, CIS-EAM)

are highly desirable.

Preferred Skills:

·        Experience with Agile/Scrum methodologies.

·        Knowledge of other ServiceNow modules such as ITSM, ITOM, and

HRSD.

·        Familiarity with database management and SQL.

Responsibilities:

·        Develop and customize ServiceNow applications, specifically

focusing on FSM and EAM modules.

·        Collaborate with stakeholders to gather and analyze

requirements, translating them into technical specifications.

·        Design and implement workflows, business rules, UI policies,

and scripts to enhance ServiceNow functionality.

·        Integrate ServiceNow with third-party systems and applications

using APIs and web services.

·        Provide technical support and troubleshooting for ServiceNow

applications.

·        Conduct regular system audits and performance tuning to ensure

optimal performance.

·        Create and maintain technical documentation, including design

specifications, test plans, and user guides.

·        Train and mentor junior developers and end-users on ServiceNow

best practices.